✈️ Ground Handling & Airport Operations

Practical training in the activities required to safely and efficiently service an aircraft on the ground — from ramp operations and marshalling to baggage handling, turnaround coordination and airport operations.

Courses in This School

7 Courses in Ground Handling & Airport Operations

✈️

Ground Handling Operations

Practical knowledge of airport ground operations and the activities required to service an aircraft while it is on the ground.

  • Aircraft turnaround operations
  • Ramp & apron safety
  • Passenger boarding & baggage loading
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🛬

Ramp Operations & Marshalling

Safe and efficient movement and servicing of aircraft on the ramp/apron, including aircraft marshalling.

  • Aircraft marshalling & parking
  • Pushback & towing awareness
  • FOD management
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🧳

Baggage Handling Operations

The movement, processing, security and delivery of passenger baggage.

  • Baggage tagging & sorting
  • Transfer & mishandled baggage
  • Baggage reconciliation
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🙋

Passenger Handling & Airport Customer Service

Professional passenger services throughout the airport journey.

  • Check-in & boarding procedures
  • Special assistance (PRM, UMNR)
  • Complaints & service recovery
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🏢

Airport Operations

The major operational activities involved in running an airport safely and efficiently.

  • Airside & landside operations
  • Terminal & apron operations
  • Airport emergency procedures
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🔄

Aircraft Turnaround Coordination

Coordinating the activities required to prepare an aircraft safely and efficiently for its next flight.

  • Arrival & departure coordination
  • Crew & ground team coordination
  • Delay prevention
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🚜

Ground Support Equipment (GSE)

Introduction to equipment used to support aircraft during ground operations.

  • Baggage tractors & belt loaders
  • GPU & pushback tractors
  • GSE safety & inspection
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Explore This School

Topics Covered

Aircraft turnaroundRamp operationsAircraft marshallingStand management Ground Support EquipmentLoading & unloadingPassenger boarding Baggage & cargo handlingPushback & towing awarenessRamp & apron safety Ramp communicationTurnaround time managementFlight disruption management Ground handling documentationAirport operations

Ready to Start Ground Handling Training?

Contact our admissions team for the current training calendar, entry requirements and course fees.