Human Factors in Aviation

Course Overview

This course introduces human performance, communication and error management principles that keep aviation operations safe. Students learn how factors such as fatigue, stress, workload and teamwork influence performance and safety across airline and airport operations.

Who Should Attend

• Aviation students preparing for safety-sensitive operational roles
• New ground-handling, airline and airport staff
• Employees moving into operational or supervisory roles
• Job seekers targeting aviation safety and operations careers

Course Objectives

By the end of this course, participants will be able to:

• Explain key human performance factors affecting aviation safety
• Apply effective communication and teamwork practices
• Recognize the effects of fatigue, stress and workload on performance
• Apply error management and Crew Resource Management principles

Course Modules

Practical Training

Students explore human factors principles through case studies, group discussions and scenario-based exercises covering communication breakdowns, error chains and effective teamwork under operational pressure.

Career Opportunities

• Safety Officer
• Human Factors Coordinator
• Ground Operations Officer
• Training Coordinator