Course Overview

This course introduces the foundations of leadership and emotional intelligence for aviation professionals stepping into supervisory or team-lead roles. Students learn how to understand and manage their own emotions, motivate a team, give constructive feedback, and lead confidently through pressure and change.

Who Should Attend

Aviation staff preparing for a supervisory or team-lead role
New shift supervisors and team leaders
Employees identified for career progression
Anyone who wants to develop their leadership skills

Course Objectives

By the end of this course, participants will be able to:

Apply the foundations of leadership in an aviation setting
Recognise and manage emotions using emotional intelligence principles
Motivate and support a team through daily and disrupted operations
Give constructive feedback and lead by example

Course Modules

Foundations of leadershipEmotional intelligence basicsSelf-awareness and self-regulationEmpathy in leadershipMotivating a teamDecision-making under pressureGiving constructive feedbackManaging stress and emotionsConflict managementLeading by exampleCommunication as a leaderBuilding trust and credibility

Practical Training

Students take part in leadership scenarios, self-assessment exercises and feedback role-plays designed to build practical, everyday leadership skills.

Career Opportunities

Shift Supervisor
Team Leader
Duty Manager
Operations Coordinator

Leadership & Emotional Intelligence